Artbox customer care email addy anyone ?? ( about coincards)

[Guest]

[Lacenleatheruk]

Hiya good people

Can anyone please give me the email address of artbox ,customer care..  i received my harry potter premier poster card set today , and it came with a card saying the coin cards are delayed and i should send the card off and wait for them to be delivered .. well i want to ask them if i should still send the card to them because  i live in the uk  England it has no relevant address bit on the back   we dint have zip codes ! lol   anyone know the addy please   ??  or anyone been in the same situation  What should  i do .. i mean they might not want to pay foreign postage costs     Help anyone ?   Thanks in advance   Helen 

[kbmum]

Here you go.

customerservice@artboxent.com

[Martyn]

Artbox wll still send you the cards no matter where you are in the world. Your best bet is to write your details on a plain piece of paper and attatch it to the redemption card with a stample that way they will get the correct address.

E-mail is customerservice@artboxent.com

[Lacenleatheruk]

Woohoo wow guys that was quick   Thankyou very much, i will mail them first just to make sure ,and  i really don't want to staple the redemption card i imagine it will be valued to a collector in the far far future.so i may just stick my address to it someway .. i will update this thread as to what they say to do ,when i hear from artbox. just Incas anyone els is in the same situation    Thanks  Guys   very best wishes   Helen

[kbmum]

By the way, Artbox recently moved to a new location.  You might want to ask them which address to use.

[Lacenleatheruk]

Thankyou mum   i will do that    Helen

[Anna]

... i really don't want to staple the redemption card i imagine it will be valued to a collector in the far far future.so i may just stick my address to it someway ...

Hi Helen,

In the past, Artbox has never returned the redemption card with the autograph card, so most likely you won't received a voided redemption card with your coin set.

[Martyn]

Woohoo wow guys that was quick   Thankyou very much, i will mail them first just to make sure ,and  i really don't want to staple the redemption card i imagine it will be valued to a collector in the far far future.so i may just stick my address to it someway .. i will update this thread as to what they say to do ,when i hear from artbox. just Incas anyone els is in the same situation    Thanks  Guys   very best wishes   Helen

Yeah, Like Anna said they might not return the card. But incase they do just stick a sticky label on it 

[Lacenleatheruk]

Hiya All !!
   you people are sooo friendly and give great advice    ,  i have a reply from artbox already  ! 

The advice you all gave was right  . I can have my coin cards posted to my UK address and the address i post the redemption card to is different to that on the card  so thanks mom !!  just incase anyone els is in the same situation all redemption cards go to

Artbox Entertainment
929 Calle Negocio Unit D
San Clemente, CA  92673
Attn:  HP Poster Card ( < or whatever your redemption is  i guess )

apparently they are sending the late made cards out over the next few weeks   

 i cant thank you all enough  what a great community   Take care all    Helen 

[Martyn]

Great you got a reply so fast!

But don't people think it is quite stupid for Artbox to change there address straight after making redemption cards for a new set available?
If they new they where moving before the cards where printed wouldnt you have thought they would have put there new address on and save all the trouble of farwarding mail etc