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kbmum
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« on: May 24, 2006, 07:29:47 AM » |
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In case anyone needs this for redemptions or damaged cards, here's the new contact info for Artbox.
ARTBOX ENTERTAINMENT
929 Calle Negocio
Unit D
San Clemente, CA 92673 USA
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tialessa
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« Reply #1 on: May 24, 2006, 07:28:30 PM » |
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Any chance this can get sticky so it stays at the top of the forum? I'd think it's kind of important  |
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Roz
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« Reply #2 on: May 24, 2006, 07:32:32 PM » |
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It already is but there are 3 sticky threads at the mo so whichever of those was recently adjusted will stay at the top. |
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tialessa
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« Reply #3 on: May 24, 2006, 08:08:48 PM » |
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Well foo on me... I looked and didn't see it.
DOH!
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Roz
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« Reply #4 on: May 24, 2006, 08:20:15 PM » |
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Actually I'm not quite sure how you'd quite know. I know some of the forum layout is different for you without mod options, but I always have trouble working out what's sticky and what's not it's just a slightly different colour on the sticky button, you know - grey to grey blue  |
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kbmum
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« Reply #5 on: May 24, 2006, 08:23:22 PM » |
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Sometimes, even when a topic it sticky, it inexplicably becomes "unstuck." I've had it happen a few times and had to adjust the topic again.
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Roz
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« Reply #6 on: May 24, 2006, 08:39:47 PM » |
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Careless mod clicking?
There's a level in the old lemmings games of old (for the ancient Archimedes machines) called "careless clicking costs lives" - it's not that serious, but it's easy to knock it I suppose.
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kbmum
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« Reply #7 on: May 24, 2006, 08:46:36 PM » |
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Careless mod clicking? Could be! Fortunately, I haven't done anything that I couldn't fix. Yet.  |
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Ouderhill
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« Reply #8 on: June 13, 2006, 06:19:09 PM » |
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I've got a Quad redemption card here, and although you have had this new address up here for a while, the Quad card has the old address on. Is it ok to send it straight to the new address? I'm losing my nerve about it, I might sell the redemption and buy a redeemed card, I know it sounds stupid but the whole sending off of a really expensive card through the post worries me.
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kbmum
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« Reply #9 on: June 13, 2006, 07:18:21 PM » |
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You can send it to either address, because Artbox is having its mail forwarded to the new address. However, I'd send it to the new address. It's worth the expense to ship it with tracking.
Personally, I think you're best off sending in your redemption. If you sold it, you'd have to worry about shipping to the new owner, and then you'd have to worry about your new card being shipped to you. You might as well avoid the aggravation of buying and selling on eBay.
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Ouderhill
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« Reply #10 on: June 13, 2006, 07:45:16 PM » |
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Thanks for the advice, but if I post it to one address and it gets forwarded to the other it may no longer be trackable on that forwarding stretch, that is fine so far as it goes and I send it to the new address posted here, but I also believe that they do not send the cards back insured or traceable. If I went the ebay route I think in many cases sellers would give me the option to pay for insurance.
I do appreciate your input KBMUM so please do not get me wrong, but I will still worry. Redemptions are not fun.
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kbmum
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« Reply #11 on: June 13, 2006, 11:01:29 PM » |
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Are you in the US? I don't know about foreign deliveries, but Artbox is mailing the quad cards to US addresses via UPS with a signature required. It couldn't hurt to shoot them an email and ask how they'll handle the shipping.
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« Last Edit: June 13, 2006, 11:03:58 PM by kbmum »
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padge77
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« Reply #12 on: June 16, 2006, 09:55:43 PM » |
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I see the new addy for Artbox so if you get a costume or prop card etc.. thats all bent and torn can you actualy return and get a new one or is there certain criteria you have to follow,apologies just knew and curious.........about trading cards that is, Cheers Paul |
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kbmum
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« Reply #13 on: June 16, 2006, 10:57:25 PM » |
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If you pull a damaged card, the best thing to do is write to customer service and ask if they have any replacements. They may no longer have some of the cards from previous sets.
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padge77
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« Reply #14 on: June 16, 2006, 11:10:39 PM » |
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Thanks for the advice on that one mate,also do you know if you can redeem POAU cards if we are lucky enough to get one as just got a box delivered to us today.I know we are a bit late on this but we haven't been collecting all that long.
Cheers
Paul
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mcgonagall
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« Reply #15 on: November 08, 2006, 05:39:37 AM » |
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I think you best bet is to email first that way you will know.
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padge77
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« Reply #16 on: November 08, 2006, 05:21:07 PM » |
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Morning All,
Does anyone have the email for artbox.
Cheers
Paul
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kbmum
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« Reply #17 on: November 08, 2006, 05:49:02 PM » |
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