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gimli
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« on: March 10, 2006, 10:58:23 PM » |
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Well that is it i am royally P#@@ed off I sent a package you International Signed for to Japan They said it was not delivered and it was showing as undelivered through the tracking so Paypal took over £350 out of my account today the post office says it has been delivered on the 26th December and so now I am stuffed i asked for proof of delivery and they said they could not guarentee that the Japanise post office will provide it. Now call me stupid but with a service called International Signed for. I would expect that I will be able to see it was signed for but It looks like I have lost £350+  |
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Roz
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« Reply #1 on: March 10, 2006, 11:04:29 PM » |
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No way! Well the next step is to get right back onto Paypal. I know they are useless but the guy can't keep his money AND all these big cards! Chris my phone's back in action - give me a call  |
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gimli
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« Reply #2 on: March 10, 2006, 11:08:54 PM » |
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well I have filed a complaint with paypal and I just got off the phone with the post office and I went spare.
She said there was nothing they could do I said well this is not closed i want to talk to a Manager so they say they will ring me back
yeah like that will happen
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LikORish-Spider
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« Reply #3 on: March 10, 2006, 11:11:12 PM » |
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Well that is it i am royally P#@@ed off I sent a package you International Signed for to Japan They said it was not delivered and it was showing as undelivered through the tracking so Paypal took over £350 out of my account today the post office says it has been delivered on the 26th December and so now I am stuffed i asked for proof of delivery and they said they could not guarentee that the Japanise post office will provide it. Now call me stupid but with a service called International Signed for. I would expect that I will be able to see it was signed for but It looks like I have lost £350+ We all need to put this buyer's ebay ID on our prohibited bidder list. |
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gimli
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« Reply #4 on: March 10, 2006, 11:20:07 PM » |
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netramble no longer a registered user
so won't do you any good unless you know they have reregistered as something else
but in all fairness I kind of knew what the post office would say
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LikORish-Spider
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« Reply #5 on: March 10, 2006, 11:23:30 PM » |
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Seems obvious why they are no longer registered.
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gimli
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« Reply #6 on: March 10, 2006, 11:25:40 PM » |
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well all of their negitive feedbacks were for not paying
so why pay me
damn
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lurtz
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« Reply #7 on: March 11, 2006, 01:02:36 AM » |
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paypal should only hold your funds in the first place while you show proof that you sent the parcel (i had to send a fax of my international signed for slip) while they decide who is telling the truth.
i had a simlar problem just after xmas paypal with drew £150 i was well stressed out with it. what to say they have not already signed for it (or recived and not signed for it thats happend to me loads of times). lucky mine was just late and buyer withdrew complaint.
check to see if is held or given back to buyer. current eaby staus of there acount will help your case. dont give up and good luck
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« Last Edit: March 11, 2006, 01:05:12 AM by lurtz »
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gimli
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« Reply #8 on: March 11, 2006, 01:57:14 AM » |
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they say tou have to prove that it arrives not that it was posted
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tialessa
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« Reply #9 on: March 11, 2006, 02:02:33 AM » |
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they say tou have to prove that it arrives not that it was posted Ah, but Royal Mail says they show it was delivered on 26 December. Shouldn't that be enough??? Good luck! |
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gimli
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« Reply #10 on: March 11, 2006, 02:07:11 AM » |
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depends I really hope so i got angry with the post office today and asked for proof of delivery so I can be forceful with paypal
it is not my fault that I could not prove it till now that is the post offices fault
Stupid coustomer service (My postman is great so don't get me wrong it is the big people not the workers I have a problem with)
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Sharon
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« Reply #11 on: March 11, 2006, 02:08:38 AM » |
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I am seriously starting to wonder why we pay Royal Mail for any insurance. Whatever the circumstances they seem to have an excuse as to why they won't pay out Me and Graham have also had ' experiences ' with International Signed for. Luckily everything has turned out OK in the end but why is it that Royal Mail loose all tracking of the item as soon as it leaves the UK. Surely just by the title it implies they will ensure a signature on delivery in another country and be able to provide a copy of this signature if necessary. Now I am not saying this might not be difficult ie language barriers but if it is not possible then they should not offer this service and take our money. Sorry Chris, this is not the least bit helpful to you. You have my complete sympathy and I will keep my fingers crossed that Paypal will refund the money back to you now that you can prove the item was delivered. |
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gimli
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« Reply #12 on: March 11, 2006, 02:12:02 AM » |
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Thanks it is good to talk this through with people who understand the circumstances rather than argue with the post office who have their Head up their A@#E  |
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lurtz
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« Reply #13 on: March 11, 2006, 02:47:48 AM » |
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one other thing i was tempted to do with expensive items is pay for
airsure (tracking)
international (signfor).
the trouble with pay pal they dont give you time to get info from post office has this takes months. when disonest people pick up on this i feel has i did around xmas people will do this more and more get expensive parcels, say they have not arrived, get money back then close there ebay and paypal acounts. 3 months later you get proof it was delivered, but what happens then ??. in the uk i dont understand why people dont use fast pay if i rember correct it is only 20p a transaction.
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Sharon
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« Reply #14 on: March 11, 2006, 02:49:33 AM » |
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What's Fast Pay?
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gimli
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« Reply #15 on: March 11, 2006, 02:51:23 AM » |
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call me stupid what do you mean fast pay ?
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lurtz
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« Reply #16 on: March 11, 2006, 03:11:04 AM » |
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Just gone to get you the link its closed down, it was like paypal but ran throught natwest but fixed 20p fee no of this % commision, good service but not has well known has paypal. theyve cornered the market. http://www.fastpay.com/ |
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kbmum
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« Reply #17 on: March 11, 2006, 03:14:12 AM » |
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Maybe I'm being naive, but if your tracking/delivery confirmation states that the package was received on a particular date, you have followed PayPal guidelines and should get your money back. Did you also tell PayPal that the buyer is no longer registered for non-payment of auction wins and that it's obvious this person lied about not receiving the cards?
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lurtz
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« Reply #18 on: March 11, 2006, 03:17:21 AM » |
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Its a shame but the others seem to closing has well.
The British bank NatWest has posted a notice on its web site announcing the closure in July 2005 of its FastPay online person-to-person payment service.
NatWest is no longer accepting new customers and existing accounts will be closed on 15 July. The FastPay service, which was launched in August 2002 using a technology developed by Magex, allows anyone with an e-mail address or mobile telephone number to send or receive payments. Customers can also deposit or withdraw money from their FastPay account using a debit card or a bank card issued in the United Kingdom. The decision to close down this service was taken by the bank because of an insufficient number of users. In October 2004 the Yahoo portal closed its PayDirect person-to-person money transfer service, developed in collaboration with HSBC.
Banks are struggling to establish themselves on the person-to-person online payment market, which is very much dominated by PayPal, owned by E-Bay.
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gimli
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« Reply #19 on: March 11, 2006, 03:17:44 AM » |
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I have informed then that the buyer has received the cards and has fraudulantly claimed that they have not received the item and that the post office have confirmed that the item arrive 3 days after the claim was filed
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