Unpaid item strike removal request

[Guest]

[blackcat20]

I had a bidder a few months ago, who won an item and didnt pay. After sending a number of emails, I filed with ebay. I got a response stating they were going to pay, but I waited, and they didnt. Eventually I claimed my fees back, and a unpaid item strike was left.
Tonight Ive just got an email from the bidder, sent to me and two others, stating that there child had used ebay to bid on the item, that they were sorry, and could I please remove the strike as they want to use ebay to buy chrissie presents. They have even given me instructions on how to remove the strike...
Any thoughts, on whether to do this or not? 

[ferdinand_the_yak]

ASk the other members who filed strikes what they think about this... how much time/money did they waste on this person and whether they are going to remove their strikes...

I wouldn't if I were you... kids bidding... sheesh. Any excuse

But then again, I am evil

[Scifi Cards]

I wouldn't do it, but I guess I'm evil too! 

They didn't bother explaining or even contacting you until it was a big deal for them.  They didn't control their account properly, they need to deal with the consequences.

Ed

[Sharon]

I'm with the others, don't do it!  If it was their child bidding they should count themselves lucky it was a person like you who was the seller and not someone selling less 'savoury' stuff.  This is the second thing I have seen recently about kids using their parents credit cards/Ebay accounts without permission to buy stuff on the internet.  I thought that was what passwords were for!

If they are knowledgeable enough on how to remove a strike against them they should be able to keep a password to themselves 

[HPfamily]

I'm with everyone else!!! It is obvious that the kids knows passwords to be able to bid!! And where would the kid get the passwords? UMMMM? Parents maybe!! Don't do it!!! 

[Anna]

I also agree with everyone else.  If this really was the problem in the first place, the buyer should have just explained this to you when it happened instead of waiting two months.   I think they're full of it myself.

[blackcat20]

I think Im with all of you here. I dont really want to remove it. They said the kid had their laptop which had access to their ebay account, which is reasonable; I leave mine permanently logged in... however, they could have just said so back in June.    And I never actually left a negative for them, the other two did, so I think they got away lightly. My strike stays; they can do their shopping another way 

[mcgonagall]

I think the parent is responsible for it. I have kids ( as you all know ) and unless i am sitting with them looking on ebay they don't go near it. Even then i get them to see if there is anything they can afford and then i make them go away from my computer and i then and only then put in my password and bid on the item for them.

but hey that is just me

But i think if that had been the case 2 months ago then they just should have said. Instead of leaving it until it suited them

[Morningangel-Iola]

Yes, if it was there kid they should have told you and what the .... was he doing buying things on there in the first place? Its not a game.

If they had apologised orginally then I'd say do it. But not waiting until this thier problem. For all you know the kid might be an excuse, it might not have been that at all.

[blackcat20]

Agreed. If they had said so originally, we could have worked something out. but five (!) months is way too late. Im leaving the strike; its what they get for being irresponsible.

[blackcat20]

I just got another email, this time from a different email address, and sent only to me. Obviously the other two gave in... Im tempted to send an email back explaining why I wont remove the strike... The actualy text of the email was no different from the first.

[kbmum]

I don't think it's worth the effort to write back to the "buyer."  She might just want to argue the point with you.  Can she leave you feedback, or has that option been taken away from her?

[blackcat20]

Its been over (way over) 90 days, so they cant leave me feedback, and I cant leave any for them...i think ill just keep ignoring them...

[kbmum]

That isn't entirely true.   

http://pages.ebay.com/help/feedback/questions/leaving-feedback.html

If you need to leave feedback for a transaction that is more than 90 days old, you may do so using the "single transaction form" link located on the Leave Feedback page. Remember, eBay only commits to items being available for 90 days, so if it is greater than 90 days you may not be able to leave feedback.

[blackcat20]

oh, i didnt know that. thanks. do you think its worth leaving one, and what should i say? I dont really want them leaving one for me 

[LikORish-Spider]

If they leave you a feedback you can rebutt it.
I wouldn't remove the strike if I were you.

[blackcat20]

but even if i rebut it, i have the negative. at the moment im 100% positive and i dont want that to change. i think ill just stick with the strike.

[ferdinand_the_yak]

Don't remove it Kate... It would only encourage them to let their *kids* bid on auctions in the future.

Stay evil

[kbmum]

Stay evil

    

Note to self:  Put Jo on "blocked bidders" list.

 

Speaking of which, did you put that person on your blocked bidders list?  I wouldn't leave feedback for her unless she does it for you.

[Nienna]

I would leave the strike where it is - they've left it far too long in explaining what they 'claim' has happened and should have been honest with you from the beginning.

As an aside to this - Cindy, I know about the blocked bidders list, but what happens when someone you've blocked tries to bid on one of your auctions?
Does a message screen appear telling the unwanted bidder that they can't bid on your stuff?

Anyway ... to keep on topic ... stick to your guns Kate and don't be intimidated by them - if they persist in contacting you feel it's harassment then you should file a complaint against them with ebay.