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Author Topic: eBay Best Offer rant  (Read 3825 times)
kbmum
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« on: January 18, 2007, 07:49:53 PM »

Why do sellers put Best Offer on their auctions if they don't want to respond to an offer or if they're willing to accept only a dollar off the BIN price?  Over the past couple of months, I have made reasonable offers on several Best Offers, only to have them expire with no action by the seller.  I could understand if the offer was half of the BIN, but my offers were within the ballpark.  I guess it's too much trouble for a seller to hit the "decline" button or try to negotiate a different price. Hopping Mad
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tialessa
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« Reply #1 on: January 18, 2007, 08:20:07 PM »

I love "Best Offer", but I admit I don't reply at all to some - typically those offers that are half the price I'm asking.  The majority of the time I don't immediately accept I put in a counter offer.  BTW I LOVE Counteroffer AND the fact that the buyer has more than one chance to make an offer.

What I personally hate is someone who puts in a lowball offer, I counteroffer, and I get another lowball offer (that's barely higher than the first offer).  Negotiation is one thing, but if I take the time to put in a counteroffer the second offer should be relatively CLOSE to the counteroffer.

Also keep in mind that offers are only good for 48 hours - sometimes I don't have email access and completely miss replying to the offer.
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ztaylork
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« Reply #2 on: January 18, 2007, 08:35:12 PM »

With me its still getting used to the program, as sometimes I will see a best offer and think "hmmm, thats not a bad offer, lets wait a day and see if I get any better offers before I accept" and then me spacing out and forgetting about it happens.  Possibly ebay needs to set up some sort of warning for the seller to let them know that "you have an offer expiring in an hour", or a reminder email that you can set up.  Possibly they have some of this and I am really an idiot. Smiley  I agree though, the best offer program is evolving into a nice little system, with the counteroffers and being able to negotiate back and forth more, I have used it as a buyer quite a bit, and absolutely love it.  The "lowballers" will never make any sense to me at all, its a waste of everyones time, however I think ebay is fixing that as you can now select to "automatically decline" anything under a certain dollar amount, so that is nice.    As for some sellers not willing to accept anything accept a dollar under the "BIN" price, I sometimes have that mindset with certain cards, and unless I know the buyer and have a good relationship with them, or if the buyer is new and buying a handful of other cards, I am a little more "stingy" with certain "best offer" cards.   So, after all my babbling, I guess I am saying that if I have done this to you for any reason, I am sorry Smiley
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Bogleg
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« Reply #3 on: January 18, 2007, 09:46:01 PM »

I got gazumped on a best offer for a matter of $0.20  Shocked I offered the BIN price but this was to include postage to the UK. The accepted offer was lower than mine, but with postage, was 20 cents more. I have never been offered a counteroffer  Sad
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kbmum
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« Reply #4 on: January 19, 2007, 12:52:21 AM »

Zach, eBay does not offer a reminder service for sellers for the Best Offer program.  I agree that would be really useful.  I've occasionally listed auctions with Best Offer and love the automatic decline.  And no, you've never forgotten any offer I've made. Smiley

What I don't understand is the seller who puts Best Offer on an auction when he or she obviously doesn't want to negotiate the price.  If they don't want to sell an item for less than the BIN, that's great, but don't add Best Offer to it. Roll Eyes  It doesn't make sense to have a $50 item, a buyer offers $40 or $45, and then the seller rejects it or ignores it without a counteroffer.
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tialessa
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« Reply #5 on: January 19, 2007, 01:57:45 AM »

What I don't understand is the seller who puts Best Offer on an auction when he or she obviously doesn't want to negotiate the price.  If they don't want to sell an item for less than the BIN, that's great, but don't add Best Offer to it. Roll Eyes  It doesn't make sense to have a $50 item, a buyer offers $40 or $45, and then the seller rejects it or ignores it without a counteroffer.
I don't understand that either...  Both those offers are reasonable for a $50 item...
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ECL
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« Reply #6 on: January 19, 2007, 03:52:58 AM »

I've had the same experiences with the best offer system.  I even had a seller once ban me from bidding on all his auctions as a result of an offer i made on a card of his, which he let expire; i suppose he was offended by the offer, but it was a fair one based on other auctions for the same card (his BIN price was almost double than what it normally should have been.)

I hate it when I encounter moody sellers, but i've found many good ones also!
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Doc Oc.
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« Reply #7 on: January 19, 2007, 07:29:59 AM »

My experience as a seller Best Offer sucks!!! Hopping Mad
All it opens you up for is people making stupid  Ebay! offers and I can well believe that many go unanswered! Roll Eyes
My two penneth Evil
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ferdinand_the_yak
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« Reply #8 on: January 19, 2007, 07:48:41 AM »

I agree that you sometimes get stupid offers, however, sometimes you can negotiate to get a price that both seller and buyer are happy with, which is the whole point of this feature. As a seller and buyer who has used this feature, I can say that I have had a pretty good experience overall. I try to have the courtesy of declining a poor offer rather than ignoring it - for me, it's plain rude to ignore people, regardless of the perceived stupidity of the offer.

If you don't want stupid offers, then use the auction/BIN format. Easy.
« Last Edit: January 19, 2007, 07:50:16 AM by ferdinand_the_yak » Logged
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« Reply #9 on: January 19, 2007, 08:04:56 AM »

Didnt have the time or the inclination to bother with declining the stupid offers and after a week of having them on my items I GOT RID
Its like anything in life - if constructed and followed through by intelligent people it runs smoothly but add a couple of entities containing less than a brain cell each and it ruins it for everyone
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ferdinand_the_yak
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« Reply #10 on: January 19, 2007, 08:12:01 AM »

I don't find that going to "My Ebay" page and clicking on the option to view offers takes that much time. A quick skim of the offers made, and a subsequent clicking of the "reject offer" button takes a few seconds. I understand though, that some sellers may have many auctions to skim, however, if you use this feature, surely you should be prepared to take the time to evaluate the subsequent offers. Again, if you don't have the time, don't use it. I know I've made some reasonable offers to sellers who have not bothered to reply. In most cases, I've never bothered to buy from them again.

If you don't like receiving "stupid" offers, then don't use it. It's unfair for the buyers who have taken the time to make the offer. Sure, there are some outrageous offers made. But it's not much of an effort to say no.
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kbmum
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« Reply #11 on: January 19, 2007, 08:39:35 AM »

A seller never has to deal with ridiculous offers.  Like Zach said, there's now a feature that allows sellers to set a minimum amount that they will consider for an offer.  Anything below that minimum receives an automatic decline.  So, if a seller has a $20 BIN and doesn't want to consider offers below $15, he or she can set the auto decline accordingly.
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ferdinand_the_yak
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« Reply #12 on: January 19, 2007, 08:43:23 AM »

That's a great addition to this feature.

Even if you consider an offer to be ridiculous, the one or two seconds it takes to decline an offer isn't much of your time.
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Roz
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« Reply #13 on: January 19, 2007, 03:37:45 PM »

No, I think it's just a bit dissappointing when you get an email from ebay which you think is a serious deal and someone has offered you 10p for something.

This has actually happened to me... Roll Eyes

So I don't use best offer any more. I did actually have a few serious best offers in the short time I used it but I think overall it's not worth the hassle for me. I didn't know that the service had been upgraded so you could automatically decline stupid offers (another one I got - £100 for a platform 9 and 3/4 card ROFL!), this would make me consider using the best offer system again!
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ferdinand_the_yak
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« Reply #14 on: January 19, 2007, 03:42:42 PM »

£100 for a platform 9 and 3/4 card ROFL!

Sorry Roz... what was I thinking? Angel

It wasn't worth more than £50 Evil
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« Reply #15 on: January 21, 2007, 03:41:55 AM »

I've used Best Offer a few times in the past, i like it, especially the part where it's FREE. I just received an offer for a Devil's Snare for $55, no need to get upset about that or anything, I just find it amusing Tongue, made me smile really lol
« Last Edit: January 21, 2007, 11:42:00 AM by Galea » Logged
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« Reply #16 on: January 21, 2007, 04:20:44 AM »

$55.00...That's ridiculous...would you take $56 instead HuhHuhHuhHuh?...Mo
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« Reply #17 on: January 22, 2007, 01:46:42 AM »

What i see is that almost everytime the best offer option is combined with an overprized BIN. I know a rare card (not Potter) which has the highest bid in all auctions before with $300. A seller had a $750 BIN and i offered $280 with best offer. Declined, he told me not to sell below $600. Some weeks or months later (can't remember exactly) i won it from an other seller in an auction for $215.

If i think, a card has a value of $50, i offer that. Or if i'm only willing to pay that price, why not offering, not interesting that the value may be higher. It's not interesting for me that seller combines it with a BIN of $300 when i think, it's only worth $100. The BINs are mostly ridiculous ...

But i agree to Roz, GBP100 for the Platform was not worth the offer, ridiculous too ...
« Last Edit: January 22, 2007, 01:48:23 AM by Tower » Logged
ECL
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« Reply #18 on: January 22, 2007, 02:26:12 AM »

What i see is that almost everytime the best offer option is combined with an overprized BIN. I know a rare card (not Potter) which has the highest bid in all auctions before with $300. A seller had a $750 BIN and i offered $280 with best offer. Declined, he told me not to sell below $600. Some weeks or months later (can't remember exactly) i won it from an other seller in an auction for $215.

If i think, a card has a value of $50, i offer that. Or if i'm only willing to pay that price, why not offering, not interesting that the value may be higher. It's not interesting for me that seller combines it with a BIN of $300 when i think, it's only worth $100. The BINs are mostly ridiculous ...

But i agree to Roz, GBP100 for the Platform was not worth the offer, ridiculous too ...


I completely agree.  I always give fair offers based on previous auctions, but in my experience sellers who exaggerate their BIN prices don't seem to care about selling their items at realistic prices.  The one I ran into previously was just like that; it was a good thing though, I eventually bought another one for much less than my offer!
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De Orc
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« Reply #19 on: January 22, 2007, 05:52:25 AM »

I allways email the seller to ask what they consider a fair offer if it is within a few % points of what I consider the item to be worth then I will make a offer if it above I wont  Ebay!

De Orc  Grin

Ps only had one bad response and that was on a gold coin the seller was adament he wanted the buy it noew price LOL no idea why he had a best offer up.
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