Hello Everyone
I have been alerted to this post and think I should have a little input.
It is Richard from the aforementioned ''Card Vault'' and I would like to clarify a couple of items regarding this transaction and why it has taken so long.
Elaine as she said paid for the item 14 days ago BUT did not wait for the invoice - It does stipulate in my terms of sale that you must wait for this so the order will not be delayed
Elaine only paid for first class postage and although she paid the correct amount I no longer ship items that do not fit into peoples letter boxes first class. I have had too many items go missing because the postie turns up - cant fit it in the door and then it gets returned to the depot and enters that big black hole - disappears.
The problem I have then is that the buyer not receiving the item initiates a chargeback via Paypal and I am without both the money and the goods - A totall unfair situation but any a Ebay seller will be all too familiar with.
I was trying to correspond with Elaine but for some reason the emails were not getting through - I have been having problems with a few ISPs and in particular hotmail accounts - when this dawned on me I send an email through ebay and thus I think the email she received.
I have posted the ebay win out to Elaine and I sent it recorded incurring the extra charges as a gesture of good will but it seems that more and more people expect the item they win and pay for to be on the doorstep the next day and problems should never arrise. I am not aiming this at Elaine directly but this is a trend that is happening.
I also buy and I find with a little patience it is very rare and dont get something and I dont even start to miss it until about 3-4 weeks.
I notice also in the previous posts that people asked Elaine to phone me - this is always the best way to sort anything out. I never received a call?
Anyway I hope Elaine receives her win tomorrow - it should be there [posted recorded first class]
Thanks Richard
P.S.Further comments are always welcomed
