The Yak Shack Forum

I received a card yesterday that was sent in a sleeve and top loader, but mailed in a regular business envelope.  There was no other protection -- no bubble wrap, cardboard, not even a piece of paper wrapped around the card.  The envelope was torn in the back, along the top edge of the top loader.  I was very lucky that the card didn't fall out in transit or become damaged.

The seller used a 37-cent first class stamp, and it wasn't even her own envelope.  It was business stationery from where she works.

For this, I was charged $2.50.  Is it too much to expect that it would have been shipped in a bubble envelope, or at least with some cardboard?  The card arrived in perfect condition (if only by luck), and much to my surprise, it is a variant (there was no picture with the auction).  Clearly, the seller didn't know what she had and maybe doesn't know how to properly ship cards.  I don't know what to do about feedback or whether I should contact the seller privately.

What kind of feedback does this seller have?  If this is her normal shipping practice, I'm sure other card collectors would have complained about it already.

Definitely email. But it might be pretty harsh to neg someone when the card arrived safely and it may just be a case of them not understanding our business  :-\

She has 6 negatives and 10 neutrals, although one or two of the negatives weren't there when I placed my bid.  Almost all of the feedback has to do with length of time to ship.  

I found one negative from October with the complaint that she sent the card in a regular envelope.  There were no complaints like that since, so I figured she learned her lesson.

I think it would be harsh to leave a negative, but she can't say she doesn't understand our business when someone else complained about her choice of shipping materials.  I guess I'll send her a friendly email.